Terms of service
1. Overview
These Terms and Conditions govern the relationship between Brewline, a brand of G Stellar Ltd. ("we", "us", "our"), and users ("you") of our website and services.
By using our website or placing an order, you agree to these Terms.
2. Company Information
Brand: Brewline
Legal entity: G Stellar Ltd.
Company ID: 206707835
VAT number: BG206707835
Address: Dimitar Hadzhikotsev St. 110, Sofia, Bulgaria
Email: shop@brewline.bg
3. Products
We offer coffee capsules and related products.
We strive to present products as accurately as possible. Minor differences may occur depending on your device.
4. Orders
An order is considered placed once you complete checkout and receive confirmation.
We reserve the right to refuse orders in cases such as:
- pricing errors
- out-of-stock items
- suspected misuse
5. Pricing and Payment
All prices are in euro (EUR) and include VAT. Prices in Bulgarian lev (BGN) are shown for reference only.
Accepted payment methods:
- card payments
- cash on delivery (COD)
Prices may change without notice.
6. Shipping
Shipping is handled via courier services (e.g. Speedy, Econt, BoxNow).
Estimated delivery time: 1-3 business days.
7. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days of receiving the product.
Conditions:
- product must be unused and in original packaging
- return shipping is at your expense
To initiate a return, contact us at shop@brewline.bg.
8. Complaints
If you receive a damaged or defective product, please contact us promptly.
We will offer:
- replacement or refund
9. Liability
We are not liable for:
- delays caused by couriers
- indirect or consequential damages
Nothing in these Terms limits your statutory rights.
10. Privacy
Personal data is processed in accordance with our Privacy Policy.
11. Governing Law
These Terms are governed by the laws of Bulgaria.
All disputes shall be resolved by the competent Bulgarian courts.
12. Contact
Email: shop@brewline.bg
Address: Dimitar Hadzhikotsev St. 110, Sofia, Bulgaria